Free Home Delivery across UAE

Validity of contract

By making a purchase via Only Shirt’s website (hereafter called website), the following agreement between the customer (you) with a minimum age of 18 years and the retailer (Tailor Store) is legally binding until further notice.

For other types of agreements, please contact us before completing your purchase. As soon as the order has been placed by you,

Only Shirts will send out a confirmation email to the email address stated in your customer profile. It is your responsibility to provide a functioning address and check the order confirmation thoroughly for possible errors. It is important that you contact us immediately in case you wish to change or correct any details in your order. Once a custom-made garment has been cut (i.e. production has started), no further changes can be applied. Information about the status of the order is accessible via the customer's account at any time. As soon as the order has been shipped, a confirmation email containing possible tracking links is sent to the customer. Upon the receipt of the goods through the customer, the contract is regarded as concluded.

Order

The garment shown is a visualization only. The final product may vary somewhat in construction and colour. The perception of colours can vary from display to display. Therefore, the images do not reference to an exact colour but have a guiding function only. In order to see and feel the individual fabrics, we recommend ordering fabric samples through our fabrics menu on the website.

Payment

The following payment options are available:

VISA

or Mastercard. Via payment service Paynova which is PCI-DSS-certified. Paynova handles and protects all sensitive credit card information which is sent encrypted with SSL-technology. No extra charges apply.

Paypal

As soon as the order value is paid, the processing of your order will be started. When paying via credit card or other direct payment methods, the order value will be withdrawn instantly.

Cookies and Security

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

Remember the items in your Shopping Cart Control country and language settings Analyze visitor statistics and behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Mozilla) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and most of our services will not function properly.

Fit guarantee

Only Shirts offers one (1) re-production or adjustment per customer and garment type. The guarantee does not cover products ordered in standard sizes (i.e. Small, Medium, etc). The replacement product should be the same type of garment and have the same value as the original.

To fullfill the guarantee we can ask you for pictures of you wearing the garment to help you adjust the measurements.

The guarantee does not cover marginal adjustments within our tolerances, or if the delivered garment matches the choosen model, style, fit or design when worn. The guarantee does not apply to business customers (B2B).

If the garment requires minor changes to fit we offer adjustment at a local tailor of your choice up to a specified amount.

The amount limits are:

Shirt: $20
Polo shirt $20
Chinos $25
Full suit: $50
Suit jacket: $40
Suit trousers: $25

If the cost for the adjustment exceeds these limits, the additional cost is covered by the customer.